1. Introduction
At The Analytical Lab (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal data and technical information shared with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (theanalyticallab.local), request testing quotes, or submit analytical samples to our facility at Plot 8, Vasudev Industrial Estate, Chhatral, Gujarat, India.
2. Information We Collect
We collect information necessary to process testing enquiries, execute method development, and issue Certificates of Analysis (COA):
- Contact Information: Full name, company name, work email address, and phone number provided via enquiry forms or direct correspondence.
- Technical & Testing Data: Product names, batch numbers, monographs (IP/BP/USP), test specifications, storage requirements, MSDS safety data, and analytical testing instructions.
- Website Usage Data: Standard log files including IP addresses, browser types, and visiting timestamps for diagnostic and security purposes.
3. Confidentiality & Non-Disclosure (NDA)
Due to the sensitive nature of pharmaceutical research and testing:
- All sample specifications, analytical formulations, test results, COAs, and raw chromatographic data are treated as strictly confidential.
- We willingly execute mutual Non-Disclosure Agreements (NDAs) prior to sample shipment or technical discussions.
- Analytical findings are disclosed solely to designated authorized client representatives.
4. How We Use Your Information
Your information is used strictly for legitimate business and laboratory purposes:
- Evaluating sample feasibility, scope of work, turnaround time, and cost estimates.
- Executing analytical testing protocols (HPLC, GC-HS, dissolution, stability studies, etc.).
- Direct communication between our analytical scientists and your technical/R&D teams.
- Maintaining mandatory quality control and audit logs required for laboratory operations.
5. Data Protection & Sharing
We do not sell, trade, rent, or monetize your personal or company information under any circumstances. Information is disclosed only when required by law or regulatory authorities governing pharmaceutical compliance.
6. Data Security
We implement appropriate technical and organizational measures to safeguard digital records and laboratory data against unauthorized access, alteration, disclosure, or destruction.
7. Contact Us
If you have any questions regarding this Privacy Policy or wish to request an NDA, please contact us at:
The Analytical Lab
Plot 8, Vasudev Industrial Estate, Ambavpura Road,
Behind GIDC Phase 2, Chhatral, Ta. Kalol, Dist. Gandhinagar — 382729, Gujarat, India
Email: info@theanalyticallab.com / theanalyticallab1626@gmail.com
Phone: +91 72038 58401